Machine - Inside Sales Representative

The Inside Sales Representative serves as a machine and work tool inside sales rep that will focus on outbound calling, lead generation, and walk-in retail customers. The primary function is to increase customer exposure and provide an exceptional retail experience for CCE customers (Compact Construction Equipment).

Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results.  Some of the benefits of joining our team are:

• Competitive Pay.
• Benefits: Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more.
• Exposure to world-class CAT training and development.
• A friendly and supportive work environment.
• Continuous exposure to learning and new technologies
• Opportunities for advancement

• Contributes to a positive work environment and promotes the vision, mission and values of BMC.
• Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.
• Responsible for daily outbound calls, documented in the CRM.
• Responsible for walk in retail customers.
• Supports and builds strong relationships with co-workers to include Outside Sales Team and Branch employees.
• Will qualify leads (call in, marketing sourced leads).
• Will have key performance goals:
  • Positive contribution territory market share
  • Outbound Calls
  • Lead Generation
• Responsible for retail showroom display and pricing.
• Builds strong relationships with customers focusing on long-term mutual growth and being a dependable partner.
• Completion of monthly safety and product training.
• Contributes to a positive work environment and promotes the vision, mission, and values of BMC.
• Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.
• Other duties as assigned.

• High School Diploma or equivalent required. Associate or Bachelor degree in Business related field preferred.
• Fluent in Spanish, nice to have, not required. 
• Ability to travel occasionally to customer sites, and corresponding BMC sites. 
• Previous machine, sales, construction experience preferred.
• Ability to learn and navigate new software quickly. Will be trained on CRM, Inventory, Quoting, etc.
• Excellent verbal/written and interpersonal communication skills.
• High energy, excellent self-motivation, and work ethic.
• Result-oriented and focused on continuous process improvement.
• Ability to adapt to changing priorities; meets deadlines and works well under pressure.
• Must possess a customer centric mindset along with the ability to build strong relationships.
• Personal commitment to excellent customer service.
• Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.
• Time management and teamwork
• Ability to work independently with limited supervision.

Working Conditions

• The physical environment requires the employee to work primarily inside but will also require some work outside in heat/cold, wet/humid, and dry/arid conditions.
• Position requires employee to e physically present on job site.
• Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials.
• Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting.
• Seeing, reading, and writing to complete job responsibilities.
• Use of computer and other forms of technology to complete job responsibilities.