Inside Sales Representative - Machine

The Inside Sales Representative - Machine Sales serves as a machine and work tool inside sales rep that will focus on outbound calling, lead generation, and walk-in retail customers in our Rock Hill location. The primary function is to increase customer exposure and provide an exceptional retail experience for CCE customers (Compact Construction Equipment).

Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results.  Some of the benefits of joining our team are:

• Competitive Pay.
• Benefits: Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more.
• Exposure to world-class CAT training and development.
• A friendly and supportive work environment.
• Continuous exposure to learning and new technologies.
• Opportunities for advancement

• Contributes to a positive work environment and promotes the vision, mission and values of BMC.
• Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.
• Perform daily outbound calls and documented in the CRM.
• Welcome and assist walk-in retail customers with enthusiasm and professionalism.
• Support and build strong relationships with co-workers to include: Outside Sales Team and Branch employees
• Qualify leads (call in, marketing sourced leads)
• Will have key performance goals:
  • Positive contribution to territory market share
  • Outbound Calls
  • Lead Generation
• Responsible for retail showroom display and pricing.
• Builds strong relationships with customers focusing on long term mutual growth and being a dependable partner.
• Completion of monthly safety and product training.
• Other duties as assigned.

• High School Diploma or GED equivalent required. Associate or Bachelor degree in Business related field preferred.
• Previous machine, sales, construction experience preferred.
• Ability to learn and navigate new software quickly. Will be trained on CRM, Inventory, Quoting, etc.
• Excellent verbal/written and interpersonal communication skills.
• High energy, excellent self-motivation, and work ethic.
• Results oriented and focused on continuous process improvement. 
• Ability to adapt to changing priorities; meets deadlines and works well under pressure. 
• Must possess a customer centric mindset along with the ability to build strong relationships.
• Ability to work independently with limited supervision.
• Personal commitment to excellent customer service. 
• Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.
• Time management and teamwork.

Working Conditions:

• The physical environment requires the employee to work inside and outside throughout the year.
• Limited business travel required.
• Requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting.
• Seeing, reading, writing and physical presence at the job location are required to complete job responsibilities.
• Use of computers and other forms of technology to complete job responsibilities.